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Nigeria Jobs


Coca Cola Nigeria Recruitment 2017 Customer & Commercial Analyst


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The Coca-Cola Company (NYSE: KO) is the world's largest beverage company, refreshing consumers with more than 500 sparkling and still brands.

At The Coca-Cola Company you can cultivate your career in a challenging and dynamic environment. We are the largest manufacturer and distributor of nonalcoholic drinks in the world-selling more than 1 billion drinks a day. Unlock your full potential with a future-focused company that is known and respected throughout the world.

We recruiting to fill the position below:

Job Title:  Customer & Commercial Analyst
Job ID: 38929
Location: Lagos
Job type: Full Time

Position Overview

  • Interprets Volume/Value, Knowledge & Insights, Marketing Commercial and customer performance metrics and reaches informed conclusions on underlying trends and root causes.
  • Is able to identify and summarize key issues and Identify inconsistencies and irregularities in market data and narratives Ensures consistency of Customer & Commercial reporting across the multiple franchise, BU and corporate stakeholders.

Key Duties/Responsibilities
Commercial Data Analytics



Performance Tracking (20%):
  • Capture business plan commitments by market across volume, revenue, K&I and commercial.
  • Capture consumer marketing calendar and programs for the year
  • Track and consolidate actual volume, revenue, K&I and commercial metrics
  • Prepare weekly/monthly/quarterly narrative & performance presentation after resolving irregularities and inconsistencies.
  • Prepare & update C&CL commercial metrics and narratives for key group and corporate stakeholders.
  • Prepare & update BU, Group and Corporate C&CL operations dashboards
  • Prepare Market and Commercial Insights as well as Macro Economics summaries for all markets and categories
  • Manage function budgets and financial obligations in partnership with finance.
Commercial Project Coordination & Collaboration (20%):
  • Consolidate charters and plans for all key commercial projects and initiatives and ensure alignment with BU strategy.
  • Consolidate updates from various commercial subject matter experts as well as franchise commercial managers against the committed plans.
  • Liaise with IT function to setup online communication and collaboration workspaces, upload content and manage updates for the CCL team.
Customer Data Analytics (40%):
  • Data collection and Analytics and Mining with narratives & performance presentation
Ensure on time collection and reporting of data from all WABU Markets
WABU Organized Trade franchise Volume/Revenue/Outlets Report – Monthly
WABU top 30 Reports - Quarterly
EAG top 15 Customers - Quarterly
EAG top 30 Customers – Quarterly
BULT Customer Performance Report - Monthly
  • Develop platform to Capture total organized trade volumes/ Revenues in WABU
  • Develop the scanning data module in the dashboard; collect organize scanning data from selected customers and develop reports to be used in the monthly and quarterly reviews
  • Provides all the necessary support to the Global Account teams (e.g. data analytics, market insights etc.)
Business Plan Development inputs and Adhoc (20%):
  • Prepare Business Plan Schedules Metrics – Volume, Outlet creation, Cooler Investment, Outlet Segmentation, sales force etc capturing current reality vs. annual and strategic (3 year) business plans.
  • Prepare Ad hoc BP schedules as required.
Ad hoc function requests:
  • Prepare ad hoc analysis and presentations in support of CCL director as requested
  • Liaise with suppliers and bottlers.
  • Communication Complexities:
Within The Company:
  • C&CL Subject Matter Experts, Franchise C&CL Managers (strategy insights, status updates, guidance, coaching)
  • Franchise Manager, Operational Marketing Manager (market feedback, status updates)
  • Marketing Associates (track deployment and execution of marketing programs)
  • Sales Analyst (Track and report on volume performance)
Outside The Company:
  • Bottler Middle Management (track execution of BBP commitments)
  • Bottler Customers, wholesalers and retailers (track execution of BBP in the trade)
Judgement and Decision Making:
  • Is able to provide relevant and appropriate insights and recommendations based on a firm grasp of commercial principles, franchise current reality and operating context.
Innovation:
  • Read market data, provide analysis to leadership team for decision making.
Qualifications/Competencies/Skills
Technical Skills:
  • Development of administrative and operational reports and scorecards
  • Strong analytical skills
  • Advanced skills in MS Excel, MS Power point and MS Project
  • Working knowledge of building workgroup databases using MS Access or equivalent tools.
  • Experience in setting up team collaboration workspaces on SharePoint or equivalent tools.
  • Working knowledge of SAP Warehousing and Business Consolidation.
Generic Competencies:
  • Building Value Based Relationships, Manage Bottler Relationships at appropriate level
  • Building Sustainable Organizational Capabilities
  • Leveraging and Respecting Others
  • Problem Analysis / Problem Solving
  • Work in Teams
  • Project Management Process
  • Translate Information and Data
  • Manage Budgets
  • Integrity
Related Experience Requirements/Qualifications:
  • 2-3 years experience within a FMCG Company. Functional experience within an operational function would be an advantage.
  • Experience and/or training in information systems.
  • Certification in MS Excel and/or MS Access.
Preferred Qualifications:
  • Bachelor’s Degree in Business Administration, Economics or Information Systems preferred.
Cultural Diversity:
  • Ability to balance interaction at multiple levels from at times Bottler Middle Management to retailers requires cultural sensitivity.
  • Cultural diversity specifics will depend on assigned geography characteristics
Travel Requirement:
  • Minimal

Application Closing Date
18th January, 2017.

How to Apply
Interested and qualified candidates should: Click here to apply online

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