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Nigeria Jobs


Airport Operations Manager Recruiting at Aero Contractors Nigeria


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Aero Contractors Nigeria has recruitment for the position of Airport Operations Manager to the function of Ground Services. The position is based in all aero locations. The job holder will be reports to the Head of Ground Operations.

Purpose Statement:
To plan, manage and deliver the Aero Contractors airport Operations in order to ensure efficient day-to-day running of all airport operations in support of the airline. Support and manage the Airport Services’ team in the daily operations, plan long-term improvements and implement global policies. Represent and protect the company interest within the Airport’s authority committees.

Key Accountabilities:
  • Manage day-to-day safe, efficient and punctual airport passenger processing - guaranteeing integrity and correct implementation of all relevant procedures.
  • Ensure all customer relations matters / queries effectively dealt with or delegated. Implement continuous process improvement to ensure ongoing development
  • Promote and plan internal customer service initiatives.
  • Develop and maintain relationships with key partners, contractors and agencies including; airport authority, handling agents, control authorities, other airlines and internal departments.
  • Ensure correct level of contingency planning and guarantee a process of continuous improvement across all airport areas of security, safety and emergency procedures.
  • Manage airport budget inclusive of planning and ongoing management to drive cost efficiency throughout all airport operations.
Knowledge, Skills and Experience:
This position requires a graduate with a first degree/HND or any related qualification relevant to aviation. Also required are good interpersonal skills and the ability to take quick and well informed decisions. Good all round airline industry knowledge, and at least 5 years experience in a Management role within the airline industry. Other requirements include detailed Operations management & planning experience, ability to communicate effectively (verbally and in writing) with all levels of people while multilingual proficiency will be an advantage.

The following skills are essential:
  1. Analytical ability
  2. Excellent Customer Service Skills
  3. Creative thinking and problem solving
  4. Must be Computer Literate
How to apply?
Interested candidates whose skills and competencies match the job profile should send their CV as an email attachment with the subject “Airport Operations Manager-ACN/GO/AOM/0313” to careers@acn.aero. All applications should be submitted on or before 29th March, 2013. Please note that only shortlisted candidates will be contacted.

For more information about Aero Contractors Nigeria vacancies you can visit the website at www.flyaero.com/vacancies.html.

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